“In order to break out beyond the core audience, games need to directly connect to the evolving demands of players who increasingly seek shared-world features and deeper engagement alongside high-quality narratives in this beloved category,” Wilson said in an investor call.

The Veilguard failed at least partially because it didn’t have live-service elements. The gaming landscape has changed quite radically over the last decade. Games like Destiny and Fortnite have encouraged developers to look toward making its games everlasting rather than an experience that lasts a finite amount of time.

Three months have now passed since BioWare finally saw the long-awaited release of its new RPG Dragon Age: The Veilguard – and despite favorable reviews from critics, EA states that the game failed to reach a "broad enough audience."