LITTLE ROCK, Ark. (AP) – A Little Rock 911 operator who resigned after a woman died following a dispatching delay this year was fired from a previous dispatching job for “poor work performance,” ...

PORTLAND, Oregon — A 911 dispatcher from Portland has won a big award. Stephen Zipprich was named the "911 Dispatcher of the Year” in competition with 50 other nominees from across North America. For ...

"It definitely reignited just a sense of why I do the job, and my love for the job," said 911 operator Alyssa Eichholtz Abigail Adams is a Human Interest Writer and Reporter for PEOPLE. She has been ...

WASHINGTON (NEXSTAR) — 911 dispatchers experience some of the same trauma as first responders, but many of them don’t have the same access to trauma resources or training. Margie Gemende and Kristine ...

ST. LOUIS (KMOV/Gray News) - A 911 dispatcher new to the job is being recognized for helping a woman deliver her baby safely at home. Ashley Purcell was only a few weeks into her training program when ...

NASHVILLE, Tenn. (AP) — When a 911 call came in saying a woman in Nashville was experiencing sudden labor, emergency operator Kaitlyn Kramer says her training kicked in as she successfully coached the ...

According to first responder, 'Obviously this is a Hollywood-type production, but in 911 you never know what you’re going to ...

TEMPE, Ariz. - 911 operators are on the other end of the line when people are in trouble and need help, but emergency departments across the country, including those in the Phoenix area, are ...

There is always someone to answer emergency and non-emergency calls for service in Raleigh thanks to the Raleigh-Wake Emergency Communications Center. However, the center has 39 vacancies among 129 ...