The fee is aimed at Bellingham care facilities that call 911 for non-emergency lifts or moves, while keeping fire crews ...

Bellingham, Washington, has approved a $1,000 fee for licensed care facilities that call 911 for non-emergency help, such as lifting residents without medical issues. Officials say the measure aims to ...

People who call 911 in Aurora for non-emergency medical issues now have the option to be connected to a doctor virtually instead of having an ambulance sent to their location. Starting Feb. 4, Aurora ...

MADISON (WKOW) -- In a 911 communications center, every second counts. But, critical seconds can be lost when non-emergency calls fill the lines. That's why Dane County said it's in the process of ...

WESTFIELD, Ind. (WISH) — The Westfield Fire Department will start charging assisted living facilities for non-emergency 911 calls. Fire Chief Rob Gaylor said Tuesday that it’s due to an increase of ...

PHOENIX — Phoenix has implemented artificial intelligence (AI) to streamline its 911 system, allowing human dispatchers to focus on life-threatening emergencies while AI handles routine non-emergency ...

The Colorado Springs Police Department (CSPD) began testing an artificial intelligence assistant on Wednesday, April 29, ...

AI is helping emergency call takers and dispatchers in Utah save time by taking on some of the incoming burdens of the job — and doing so amid ongoing nationwide problems hiring and retaining 911 ...

PHOENIX (AZFamily) — The Phoenix Police Department is modernizing its process for non-emergency calls. A new AI tool is helping free up dispatchers who previously had to handle both emergency and ...

Non-emergency calls to the San Diego County Sheriff's Office are now being answered by an artificial intelligence processing system, in an effort to reduce waiting times for callers who do not require ...