Not Resting on its Laurels: The UK as a Pro-Alternative Dispute Resolution Jurisdiction Herbert Smith Freehills experts explain that the U.K. remains a global leader in alternative dispute resolution, ...
New rules have come into force in the UK that mean telecoms customers can escalate complaints to an alternative arbitration ...
Alternative dispute resolution, a process by which a neutral third party helps parties reach an agreement without litigation, is more successful during the pre-complaint stage compared with the formal ...
UK regulator Ofcom has introduced new rules for telecoms customer complaints resolution, with the timeframe before consumers ...
There is a long-standing debate in alternative dispute resolution ("ADR") circles, particularly in the mediation community, about whether industry knowledge and expertise are necessary for a neutral ...