The Welsh Ambulance Service revealed some of the most ridiculous calls it received this year — including a woman who lost her voice, a person who had eaten too much kebab and another person who’d ...

The Welsh Ambulance Service has revealed some of the inappropriate calls made to 999 in the past year. Sign up for the top news stories every day to keep you informed with what's going on in the West ...

AN AMBULANCE service pleaded for people to only call 999 in an emergency after declaring a so-called critical incident because of "extreme pressures" on paramedics. South Central Ambulance Service, ...

There are some things that ambulance call handlers cannot detect over the phone - and that's where Jackie Hatton-Bell comes in. She is one of 130 volunteers in Wales trained to attend the scene of 999 ...

The Welsh Ambulance Service is making more changes to the way it responds to 999 calls. From Tuesday, December 2, the Welsh Ambulance Service will implement a new five-tier system designed to improve ...