Leading the list is the introduction of ConnectWise’s Robotic Process Automation within its Asio platform, signifying a leap toward hyper-automation.

ConnectWise Automate, formerly known as LabTech, does a solid job as an agent-based infrastructure and network monitoring platform with good support for self-service and third-party integration.

‘AI is not just a tool for efficiency, it’s creating new business lines and solving complex challenges in areas like cybersecurity and revenue stream analysis,’ says Os Haque, vice president ...