Macworld reports Apple’s customer satisfaction score dropped to 80%, falling behind Samsung’s 81% in the American Customer ...

Samsung has edged past Apple for the top spot in customer satisfaction for cell phones, according to the American Customer ...

ACSI has published this year’s Telecommunications, Cell Phone, and Smartwatch Study, and Apple’s results are a bit of a mixed ...

Customer satisfaction among ISPs, wireless phone service, and cell phones rises, while smartwatches are stable, according to ...

In the first quarter of 2026, the American Customer Satisfaction Index (ACSI ®) fell 0.3% to a score of 76.7 (100-point scale) on an annual basis. This press release features multimedia. View the full ...

Samsung takes the top industry spot for cell phones in the “American Customer Satisfaction Index (ACSI) Telecommunications, ...

U.S. businesses have poured over $100 billion annually into customer experience since 2013, according to ACSI. Thirteen years ...

Delta Air Lines was a traveler favorite over the last year, while Southwest lost some of its appeal for passengers amid major corporate changes.

Using data from the American Consumer Satisfaction Index, Stacker ranked 23 major online retailers from worst to best.

Every year, the American Customer Satisfaction Index (ACSI) surveys tens of thousands of people to rank the best mobile network operators and phone manufacturers. For the latter, factors like ease of ...

ANN ARBOR, Mich.--(BUSINESS WIRE)--In the second quarter of 2023, customer satisfaction in the United States skyrockets, gaining 0.7% to a score of 74.1 (on a 0-100 scale), according to the American ...