Every interaction an enterprise has with customers, partners or suppliers instigates a new trail of data which over a short period of time can create a deluge effect. Experts predict that within a few ...

E-commerce brand builders know the unique challenges of managing a digital storefront, whether it’s ever-evolving customer expectations or keeping up with multi-channel selling structures. CRMs for ...

As ecommerce companies continue to encroach on brick-and-mortar stores, investment firm HGGC believes MyWebGrocer, a company that provides digital marketing and analytics services for brick-and-mortar ...

E-commerce really gained traction during the COVID-19 lockdowns and is expected to continue its long-term growth in 2023 and for the next five years, even if the economy as a whole takes a nosedive.

Today’s consumers are up against an inflationary environment that is impacting their spending, according to Medallia’s Sense360 report, which showed that consumers are buying fewer products, but for ...

Too many companies seem to believe that the right technology is the key to e-commerce success. But the firms that really make e-commerce pay off don’t simply hand over their e-commerce destinies to ...

As the head of customer relationship management (CRM) at e-commerce platform ShopBack, Scott Tan ensures the platform is able to establish personal relationships with each individual customer, be it ...

E-commerce 3.0 should be defined as a fully connected and integrated e-commerce CRM-marketing-service-analytics-POS platform that has its own private environment of customer data and opens the playing ...

The 46-employee company is looking to double its workforce within 12 to 18 months. Chandler-based Levementum Inc. plans to double its workforce in the next year and a half as it focuses more on ...