My iPhone was charging with all the consistency of two consecutive Donald Trump pronouncements. This meant one thing: I'd be forced to visit a place that makes me feel like a stray chicken claw inside ...

While the Genius Bar is the focal point of the Apple Store, it turns out the idea was initially panned by late Apple co-founder Steve Jobs. On the Recode Decode podcast, Apple's former retail chief ...

People who want to grab walk-in appointments from the Genius Bar may have a new reason to celebrate. According to a report by Mark Gurman at 9to5Mac, Apple will be rolling out a new version of its ...

The Genius Bar is the Apple Store's defining feature these days. Without waiting in line for an hour to have your MacBook checked out, behind a dude arguing furiously that there's NO WAY his iPhone ...

Apple offers free services at the Apple Store, including free technical support at the Genius Bar and free workshops to help customers learn more about using their Apple devices. Several months ago, ...

After conducting an undercover investigation, the Canadian Broadcasting Corporation’s The National called into question Apple’s business practices and alleged that a Genius Bar employee gave an ...

Questions are being asked of Apple's hiring practices after a highly respected former engineer at the tech giant was turned down for a job at Apple's Genius Bar. In a Sept. 3 Opinion piece in the New ...

Before becoming the award-winning comedy writer and actress the world knows her as today, Quinta Brunson wore many hats. Recently, during an appearance on “Live with Kelly and Mark,” the “Abbott ...

Apple on Friday updated its Support website to incorporate an option to schedule Genius Bar reservations for certain hardware and software issues, further filling in gaps between AppleCare's many arms ...