VPBank’s implementation of NICE’s voice biometrics will seamlessly secure contact center calls, reduce handle times and boost service quality As one of Vietnam's largest private banks and one of the ...
HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that NEVA, its attended automation offering, is now enriched with NICE Enlighten AI’s real-time behavioral and conversational ...
Nice Systems (NICE) in Ra'anana, Israel has developed voice recognition software that significantly reduces the time a call center employee needs to authenticate customers. The Nice Real-Time ...
HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that Vietnam Prosperity Joint-Stock Commercial Bank (VPBank) has selected NICE Real-Time Authentication (RTA) to enhance call ...
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