A new cloud-based knowledge management solution within the Oracle Service Cloud is has been launched to help organizations deliver a better customer experience, while reducing overall customer support ...

Utilities are adopting Oracle Utilities Cloud applications to improve customer service, billing, asset management, meter management and other essential services. Today, more than 210 utilities are ...

Oracle recently announced that it has signed an agreement to acquire TOA Technologies (TOA), a leading provider of cloud-based field service solutions that manage and optimize the last mile of ...

Oracle is shaking up the cloud computing market in a radical move that will enable enterprises to run an entire cloud region in their own datacentres. Dubbed Dedicated Region Cloud at Customer, the ...