Through literature review and collaborative design, we propose the Focus, Activity, Statistic, Scale type, and Reference (FASStR) framework to provide a systematic approach to health care operation ...

This is an excerpt of the original article. It was written for the January-February 2024 edition of Supply Chain Management Review. The full article is available to current subscribers. Back in 2019, ...

The recent political turmoil around health reform highlights an unfortunate reality – health policy in the United States is not driven by clearly defined, consensus-driven goals and measurable ...

Quality measurement is an important tool for incentivizing improvement in the quality of health care. Most quality measurement efforts do not explicitly target health equity. Although some measurement ...

Performance measurement is central to the promise of better care, better health and lower cost that alternative payment models (APMs) seek to deliver. As US health care moves increasingly towards ...

Forbes contributors publish independent expert analyses and insights. I am the Kester and Brynes Professor at Columbia Business School and a Chazen Senior Scholar at the Jerome A. Chazen Institute for ...

The word "performance" is widely used in many contexts. When applied to infrastructure, the word generally is understood to mean supplying clean water, moving people and goods from one point to ...

UK broadcast regulator Ofcom has published a consultation on proposed changes to the performance measurement framework (PMF) it uses to assess the BBC’s performance in delivering its Mission and ...

For most of the history of paid search, performance measurement followed a clear cause-and-effect relationship. Advertisers controlled the inputs inside their campaigns like bid strategies, keyword ...

The selection of specific measures of infrastructure performance is central to the assessment process. The committee recommends that measures be used that span the three broad dimensions of ...