The average monthly electric bill continues to climb, and new data suggests JEA customers are feeling the strain.

Automotive manufacturers scour their private polls just as fastidiously as politicians do theirs, but the big difference is that there is never a "judgement day" for the car makers because they keep ...

Ambulatory surgery centers can utilize patient satisfaction surveys as a springboard for process improvement. As such, patient satisfactions surveys should not be created or distributed haphazardly ...

Concept image for illustration of Key Customer Assessment Indicator or KPI. The CEO took the stage as the first PowerPoint slide appeared on the giant screen. "I am happy to announce we just received ...

Among other reasons, UTOPIA Fiber's customer satisfaction survey credited a no-contract model and local ownership for driving ...

CableTV.com has released its annual customer satisfaction awards. Spectrum secures bragging rights in multiple categories. DRAPER, UT, UNITED STATES, January 5, 2026 /EINPresswire.com/ — CableTV.com ...

Airports are crammed, flight fares are up and airlines are looking ahead to a hectic summer. And all the while North American travelers are kind of dissatisfied – at least according to consumer ...

Dallas city executives are again asking council members to offer feedback on the city’s citizen satisfaction survey. Here’s ...

For the third consecutive year, Philadelphia International Airport has been ranked the worst large airport in North America. The rankings, released Wednesday, are based on an annual traveler ...

Higher nurse turnover in hospitals was associated with an increase in patient falls, according to a December study published in JAMA Network Open. Long-term care operators may be able to learn from ...

A new report presented to the DART board Tuesday shows more riders are satisfied with the agency's services. A survey looking at customer satisfaction among Dallas Area Rapid Transit users shows ...