Does anyone remember SmarterChild? He was a bot that you could talk to via AIM back in the day. You could ask him stuff like about movie times, sports scores, or just general information (this was ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Shopify today made its Kit bot free for all merchants to use, enabling ...

But today Shopify is taking it a step further, announcing the acquisition of Kit CRM, a virtual marketing assistant that leverages SMS and other messaging to help businesses manage their online stores ...

Shopify acquired Kit CRM, the virtual marketing assistant, according to Venture Beat, giving it an immediate entry into the currently hot marketing chatbot space. Facebook emphasized chatbots for ...

Between Facebook unveiling a Messenger platform for retailers that allows them to create chat bots and Microsoft laying out its vision for how its products can augment the chat bot experience, it’s ...

Ben Ames has spent 30 years as a journalist since starting out as a reporter for daily newspapers in Pennsylvania and Massachusetts. He has focused on business and technology reporting since 1999 for ...

Earlier this week, Mindtree and Conversable announced plans to work together to automate customer service for businesses. A small business should never automate chatting with customers, said Kit ...

SAN JOSE, CA, Jan. 26, 2021 – Zycada, the company that empowers the fastest online shopping experience in the world, today introduced a new offering for online retailers that are powered by Shopify, ...