The days of walking into a Best Buy on a whim are over⁠ — at least for now. As the retailer prepares to reopen some of its locations, shoppers will be asked to make an appointment to ensure each store ...

Best Buy, which has offered curbside service since March, is opening some stores by appointment only. The retailer said the service gives customers a "one-on-one consultation with a Best Buy or Geek ...

SIOUX FALLS, S.D. — Nancy Savage decided to close her two children’s toy stores when the coronavirus struck and it didn’t seem safe to stay open in those dark and uncertain days early in the crisis.

Count appointment-based selling as another existing trend that was supercharged by COVID-19. Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the ...