Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every ...

Our top five picks in 11 categories point the way forward with the best products and capabilities hitting the market in customer service, marketing, and sales.

Apptivo offers a comprehensive suite of tools for contact management, lead tracking, opportunity management, and sales ...

With a mobile CRM, you can effectively manage your contacts from anywhere. See our top 10 mobile CRM software solutions.

ERP manages a company’s internal operations while CRM integrates all of the organization’s interactions with external clients ...

Enterprise-software giant Oracle has embedded social-networking functions into its latest CRM offerings, allowing the applications to emulate social-networking sites. At a briefing in the ...

Modern no-code CRMs break down these barriers by unifying all functions within a single, cohesive platform. Shared data ...

Companies that generate leads and track client data benefit from customer relationship management (CRM) software. Learn the CRM basics.

At its annual user conference, Siebel Systems today announced the rollout of Siebel 7, a fully Web-based version of its CRM software.

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small-business-friendly ...

To help you navigate our AI reality, we present CRM magazine’s 24th annual awards package, in its sixth year as the Industry Awards for sales, marketing, and customer service. Our expert analysts ...