Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small-business-friendly ...

Zoho CRM Plus includes unique features like the SalesInbox, an email tool that sorts messages based on whether they’re from contacts and leads, colleagues, or people who aren’t in the CRM system, ...

But because the CRM software itself was not rewritten in Java, it is Web-enabled rather than Web-based. Furthermore, Siebel competitors such as SAP AG and PeopleSoft Inc. released their ...

Mashing Up Web 2.0 “We have introduced a comprehensive Web-based CRM product with this release,” Larry Ritter, vice president of ACT and SalesLogix product management, told CRM Buyer.

Other companies are opting for Web-based CRM models such as those from UpShot and Salesforce.com and leveraging Web services to ease some of the heavy overhead typically associated with ...

Overcoming Public Sector Challenges Although cloud-based CRM platforms and modern architecture offer benefits, public sector agencies face unique challenges that private companies may not.

On-demand business technology provider Salesforce.com recently announced a strategic global alliance with Google to launch Salesforce Group Edition featuring Google AdWords. According to company press ...