Chemist Warehouse is running AI on a shared email inbox for human resources queries from its 30,000 employees and store ...

Agentic artificial intelligence (AI) web browsers that can act autonomously on users' behalf appear to be extremely gullible ...

Microsoft has scaled back some Chinese companies' access to its early warning system for cyber security vulnerabilities ...

Commonwealth Bank will keep 45 customer service roles it had earmarked for review after deploying an AI ‘voice bot’, following a three-week "review". The introduction of the bot, which is used to ...

Serco has gone live with a new mobile application aimed at securely connecting its dispersed contractor workforce across Australia. The outsourcing giant has implemented a front-end app, Serco Connect ...

The Department of Finance is expecting to save $17 million over the next four years by cutting outsourced IT work. The ...

The privacy incidents were ultimately caused by inaccurate information being ported into the new billing system, ...

A security study has unearthed security concerns for travel embedded subscriber identity modules (eSIMs), showing that many ...

The telco apologised “unreservedly” for the incident and said it would contact all iiNet customers, both those impacted as ...

Kaine was responding to an invitation from iTnews' sister publication, techpartner.news, to selected firms in its MSP Index ...

In retail, technology has never moved more quickly. But for many IT leaders, speed isn’t the problem - it’s direction. From ...

Strandbags is undertaking a backend technology overhaul, replacing legacy custom-built platforms with modern ...