One of my favorite scenes from the 1980s sitcom “Mama’s Family” was when Thelma “Mama” Harper’s daughter-in-law, Naomi, ...

Joni Hodne (left), director of the 911 Emergency Dispatch Center in Minneapolis, Ben Jacobs (center), a call taker for the 911 Emergency Dispatch Center in Minneapolis, and Lori Patrick (right), a ...

The Erie County 911 call taker accused of mishandling and cutting off a desperate call by a Tops employee during the mass shooting on May 14 wants people to reserve judgment prior to her disciplinary ...

The union representing 911 call takers at E-Comm 9-1-1 will be holding a strike vote in May, while the employer says it will seek mediation.

Workers who answer 911 calls and dispatch first responders will take a strike vote in mid-May.  Seven hundred operators, call ...

Add Yahoo as a preferred source to see more of our stories on Google. When emergencies happen, most of us dial 9-1-1 and wait for help. But before police officers, firefighters or paramedics arrive, a ...