Some Windows users had complained about a specific error code 0x80131500 in the Microsoft Store, which was first cited as early as 2019, and which now seems to have been fixed in March 2025.

So, what causes the 0x80131500 error? Various potential causes include an unstable Internet connection, firewall blocking access, incorrect proxy settings, or even a missing Windows update.

Microsoft has released four official solutions to fix the seven-year-old “0x80131500” Microsoft Store error, including resetting the app and enabling TLS 1.2/1.3.