Here are three steps for the fast-casual restaurant seeking to ramp up its customer analytics strategy.

Understanding and anticipating customer needs is more crucial today than ever. Predictive analytics has emerged as a game-changer in the quest for exceptional customer experiences (CX), enabling ...

While data analytics are key to digital marketing, a set of correctly attributed data can often make the difference.

We spoke with Robert Brown from BDO Digital about customer analytics in retail sales. He noted that a fundamental notion about the role of technology this year is that it is critical to invest in ...

Closing the UCaaS-CCaaS Gap RingCentral's new Customer Journey Analytics provides the essential foundation for AI-driven customer experiences.

LONDON, Aug. 27, 2025. We believe this milestone underscores Quantexa's category-defining approach to helping customers fuse data unification, contextual analytics, generative AI, into secure enterpri ...

(RTTNews) - Amplitude (AMPL), a leader in digital analytics, has entered into a strategic collaboration agreement with Amazon Web Services or AWS. This partnership aims to co-develop scalable ...

Accenture has agreed to acquire GemSeek, a leading customer experience analytics provider helping global businesses understand customers through insights, analytics and AI-powered predictive ...