Today, more than 250 CEOs, including the leaders of American Airlines, Airbnb, Etsy, Indeed, Khan Academy, Microsoft, and ...

H Many people have sent us messages like this. As a result, I did what I always do on issues like this: I researched it. ...

Airbnb launches AI support bot in the U.S., now handling half of user queries and cutting demand for live agents by 15%, per ...

Airbnb’s stock recently took a hit after Evercore ISI lowered its price target from $165 to $145, citing tempered ...

Although slowing US consumer sentiment presents a near-term headwind, we think Airbnb's global online travel agency position will strengthen over the next decade, driven by a leading alternative ...

Welcome back to Week in Review! We've got lots of news for you today: Amazon earnings, Apple earnings, ChatGPT sycophancy, ...

Airbnb's CFO said in a first-quarter earnings call that Canadians were traveling more domestically and visiting Mexico, ...

The home-sharing giant says its new AI assistant has cut live support requests by 15%, with more personalization and features ...

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm's ...

The adoption of the AI chatbot has already demonstrated tangible benefits, significantly reducing reliance on live support agents. Chesky noted the bot has been responsible for a 15% drop in contacts ...

Apple's latest move feels like a plot twist in a courtroom drama. Following a U.S. court ruling in favor of Epic Games, Apple ...

CEO Brian Chesky says a paid membership scheme like Amazon Prime would be more “compelling” for the travel brand than a ...