Small businesses could already use WhatsApp to call customers; but until now, larger companies were left out. With this new ...

Meta is rolling out voice calling for WhatsApp Business via API, enabling large businesses to connect with customers more ...

AI chatbots could soon be approaching Messenger, WhatsApp and Instagram users to initiate conversations. Internal documents ...

Meta revealed that its chatbot would only send users a follow-up if they talked with the AI within a 14-day period which a ...

Meta is testing proactive AI chatbots that can message users first on WhatsApp, Messenger, and Instagram. These bots remember ...

Meta Platforms, Inc. (NASDAQ:META) is one of the 25 stocks Jim Cramer recently shared insights on. While discussing the stock ...

Meta Platforms Inc. is working on more proactive chatbots that can send friendly, yet unsolicited follow-up messages to users ...

Meta is testing a new feature where AI chatbots can start conversations on their own, without you messaging first. All you ...

The company behind ChatGPT is preaching mission over money as Meta poaches its staff. But a forced vacation and a major ...

WhatsApp is enhancing its business suite with new AI-powered capabilities. The company announced on Tuesday that large ...

French internet traffic saw an increase of 9.2 per cent year-on-year, to 50.8 Tb/s, according to Arcep's annual The State of ...

AI hasn’t revolutionised marketing, it’s amplified our shortcuts. Without real customer understanding and first-party data, ...